August 30, 2017
Spring Hill, Florida — Oak Hill Hospital has announced a new service to provide patients with a more pleasing and overall improved registration encounter for out-patient services. The Concierge Patient Express Registration Service combines the use of software, technology, and process improvement; the use of tablet devices allows for patients to begin their check-in process prior to speaking with a registrar.
To further enhance the process, patients can pre-register by calling the Central Scheduling Office at 800-921-7158 prior to their visit. Once the patient arrives at the facility, the patient will be navigated through the registration process with a sense of confidence and ease. The service began in August and has already enhanced the service level that Oak Hill has been able to offer its patients. The service is available at the Medical Office Building by the Registration Desk and in the lobby of the North Tower.