February 14, 2014
Oak Hill Hospital recognized for creating an extraordinary patient experience
Spring Hill, FL - Oak Hill Hospital has been named a recipient of the Women's Choice Award as one of America's Best Hospitals in Emergency Care. Each year there are more than 125 million emergency room visits in the U.S., with about a fifth of them being children under the age of 15. Emergency departments continue to be an essential part of the healthcare system as they provide fast life-or-limb saving care to millions each year.
The Women's Choice Award is the only distinction that identifies the nation's best healthcare institutions and signifies Oak Hill Hospital's commitment and passion for creating an extraordinary healthcare experience for women and all patients. The Women's Choice Award is also the lone recognition program that measures against the needs and preferences of women. Of the seven core measures reported by emergency departments to the Centers for Medicare and Medicaid Services (CMS), women rate “door to diagnostic time” or in other words, “door to doctor,” as the most important criteria when selecting an emergency room. The least important reported measure is the total time before leaving the emergency room.
“The award is based on robust criteria that consider patient satisfaction, clinical excellence and what women really want when it comes to treatment and a quality hospital experience,” says Delia Passi, CEO & founder of WomenCertified, home of the Women's Choice Award. “Oak Hill Hospital not only performed well clinically with regard to emergency care measures, but they also have a high recommendation rating, which is very important to women when it comes to health related decisions.”
Hospitals earning the Emergency Care Award consistently rank in the top 25 percent of the 3,600 hospitals reporting on their emergency department's performance to the Centers for Medicare and Medicaid Services (CMS). The seven measures CMS publicly report relate primarily to the amount of time taken in the ER, such as time for diagnosis, medication, and admission to the hospital, and are weighted according to the priorities of women surveyed. A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the seven measures, depending on their importance. The award is also limited to those hospitals with a solid recommendation on Hospital Consumer Assessment of Healthcare Providers and Systems.
“With our mission of providing excellence in healthcare and patient service we continually strive to offer patient-centered care that respects each patient's preferences, values and needs,” says Mickey Smith, CEO, Oak Hill Hospital. “We are honored to be one of only 231 hospitals in the country and one of only 14 hospitals in Florida to receive this emergency care award of excellence by the Women's Choice Award,” he added.
As the collective voice of female consumers, the Women's Choice Award provides women with recommendations they can trust from other women.
“Our mission is to reduce the risk for women and their families so they can make smarter healthcare choices,” added Passi. “We have found that recommendations are the single most important consideration used by women in selecting a hospital for themselves and their family. By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.”